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Contact details for suppliers

Please note that The Pensions Regulator (TPR) does not offer a telephone service. However, if you are a supplier with a query relating to an existing contract please email our procurement team at aprocurement@thepensionsregulator.gov.uk.

If you are a supplier without a current contract with TPR please note that we are required to use the services and collaborative procurement deals managed on behalf of government. If your enquiry is urgent or critical please contact us using the above email.

How to do business with us

You can find out more about doing business with us below. A guide for suppliers is being revised; this will provide information on responsibilities within TPR for procurement, how to compete for contracts, and rules and regulations. The will be published in due course.

eSourcing service

Our policy is to trade electronically with all suppliers where possible.

Our eSourcing service provides a suite of collaborative, web-based tools that enable procurement professionals and suppliers to conduct the strategic activities within the procurement lifecycle online. It provides a simple, secure and efficient means for managing tendering activities, reducing the time and effort required for both buyers and suppliers.

Suppliers will be requested to register for our eSourcing service when an opportunity is available. It's a web-based system used to advertise quotation and tender opportunities and information on procurement projects.

eSourcing questions and answers

Find out what our eSourcing service is, who hosts it, how to use the technology and the benefits of using it, in our eSourcing questions and answers.

Terms and conditions

Our general terms and conditions of contract apply to any purchase order that is not already covered by any specific terms and conditions for a contract, or framework agreement, previously agreed as part of a formal tender process. The general terms and conditions can be found below.

Our sample terms and conditions for the provision of services, goods, consultancy and recruitment services can also be found below.

See related content

Our procurement policy sets out how we comply with the rules on public sector procurement, and includes the Government guidelines on efficiency and transparency that we comply with.

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