On this page
Nominate a contact
We write to employers as their staging date approaches, to keep them up to date with what tasks they need to complete and by when.
If your client chooses to be the only point of contact, they must use the nominate a contact form to ensure we have their correct email and address.
If someone else (eg a member of the employer’s staff or you acting as their adviser) will be carrying out day-to-day tasks of managing automatic enrolment:
- you (or your client) can confirm that you are the additional contact and provide the correct contact details
- we’ll send the additional contact help and guidance by email
What letters are sent to my clients from TPR?
The Pensions Regulator (TPR) sends out regular letters and emails to employers to support them with their automatic enrolment duties. You may find it useful to familiarise yourself with these, to help your clients understand what to do and by when.
These letters form a series of communications which will be sent to your clients during the automatic enrolment process, helping them to understand their duties and guiding them through what to do next.
Raising your client's staff awareness about automatic enrolment
Your clients' staff will probably want to know how automatic enrolment applies to them.