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Nominate a contact
We write to employers as their staging date approaches, to keep them up to date with what tasks they need to complete and by when.
If your client chooses to be the only point of contact, they must use the nominate a contact form to ensure we have their correct email and address.
If someone else (eg a member of the employer’s staff or you acting as their adviser) will be carrying out day-to-day tasks of managing automatic enrolment:
- you (or your client) can confirm that you are the additional contact and provide the correct contact details
- we’ll send the additional contact help and guidance by email
What letters are sent to my clients from TPR?
The Pensions Regulator (TPR) sends out letters and emails to employers to support them with their automatic enrolment duties. The letters and emails we send to employers with staging dates are available for you to refer to. These letters form a series of communications which are sent to your clients during the automatic enrolment process, helping them to understand their duties and guiding them through what to do next.
You may find it useful to familiarise yourself with these, to help your clients with staging dates understand what do to and by when.
Raising your client's staff awareness about automatic enrolment
Your clients' staff will probably want to know how automatic enrolment applies to them.