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You may need to think about your client’s one-off costs to set up automatic enrolment, as well as their ongoing cost of paying money into a pension scheme and managing the process.
We conducted research with small employers who have already met their duties which shows that:
- 60% of employers with 1-4 staff had no overall set up costs
- 70% of employers with 1-2 staff had no overall set up costs
- 95% of employers who did not have any staff to put into a pension scheme had no overall set up costs
Set up costs
What your client pays and the amount of time they spend on setting up automatic enrolment will depend on various factors, including how they use business advisers, how they run their payroll and which pension scheme they choose.
The figures quoted here are based on employers with between one and four staff members. Costs may be higher if your client employs more staff and depending on their circumstances, eg some charges may be based on how many staff an employer has and costs may vary in different regions.
There’s a higher risk of paying more if your client starts the process late and is unprepared. Encourage your client to prepare early to avoid any unnecessary costs.
Suggested price ranges are also based on our knowledge of the market in February 2016. However, if you (or your client) find that you are being asked to pay more than these prices, you may want to shop around and see if there are cheaper options available.
Our research suggests that small employers with between one and four staff members usually spend a total of about 10 hours overall carrying out all their automatic enrolment tasks, over a 12 month period before their staging date.
Small employers told us that if they did pay, the costs ranged between £200 and £1000 for advice, and the average cost was around £440. This was for general advice and support to set up for automatic enrolment, which can include choosing a scheme, working out who to put into a scheme, and setting up payroll for automatic enrolment. These costs are national averages and may vary in different regions.
These costs may also vary depending on the level of advice and support that an employer agrees with their business adviser and what tasks the adviser does for their client. When you have agreed what services you will provide and the costs, you should confirm this in writing.
Payroll set up
Whether your client manages their payroll or someone does this for them, you or they will need to find out what automatic enrolment tasks payroll can help them with and whether it will provide all the information that the pension scheme provider needs. Based on our experience most employers didn’t have additional costs to make their payroll work for automatic enrolment. However, the information below shows the ranges of costs that some employers had.
If your client’s payroll is run by an accountant, bookkeeper or payroll agency you or your client will need to check if they will include automatic enrolment in their current charges or if your client will have to pay extra. Small employers told us that if they did pay extra, overall this set-up cost was between £100 and £400, and the average cost was around £200.
If your client manages their own payroll and uses payroll software, check if it can already work with automatic enrolment at no additional cost, as many do. If not, your client may face a small increase in cost to make sure it can.
If your client upgraded their payroll software for PAYE Real Time Information (RTI), they will still need to check whether it will also work for automatic enrolment.
Payroll software will make your client’s ongoing management of automatic enrolment easier.
Our knowledge of the payroll software market suggests that when employers do have set-up costs they are between £0 – 144.
Pension scheme set up
There are some pension schemes aimed at small employers that do not have set up or monthly charges for automatic enrolment, while other schemes may charge. Some schemes may also manage some or all of the automatic enrolment tasks for your client.
You (or your client) should ask the provider what they will charge your client based on how many staff they have and agree which charging method is best for your client. You (or your client) should also ask the provider what charges the scheme members will pay. It is important that your client weighs up the costs and charges for both them and their staff against the level of services that the scheme will provide – some of the services may make running automatic enrolment easier over the long term.
Our knowledge of the market indicates that set up costs range from £0 – 500.
The National Employment Savings Trust (NEST) is a pension scheme provider that has been set up by the government and must accept all employers that apply to use it for automatic enrolment. They do not have a set-up charge.
Find out what else to consider when you help clients to choose a pension scheme.
Your client will also need to pay money into the pension scheme after they have put their staff into it and every time they pay them.
Depending on your client’s circumstances, they may also have ongoing costs for payroll, pension scheme and business advice in addition to, or instead of, set up costs. These will vary and can be annual or monthly administration charges. Your client should take these costs into account when they make decisions.
The amount your client and their staff pay into their pension scheme may vary depending on which scheme provider they choose and what they agree with the provider. However, by law, your client and their staff have to make minimum contributions into the scheme.
The table below shows how to work out their minimum contributions.
For example, the total minimum contribution until April 2018 is equivalent to 2% of a member of staff’s gross earnings. The employer must pay at least 1% of this, but can choose to pay the full amount. If the employer decides to do this, the member of staff doesn’t have to pay anything.
|Date effective||Employer minimum contribution||Staff contribution||Total minimum contribution|
|Currently until 5 April 2018||1%||1%||2%|
|6 April 2018 to 5 April 2019||2%||3%||5%|
|6 April 2019 onwards||3%||5%||8%|
You can also use our online contributions calculator to help work out the costs for each member of staff.
Running a scheme
In addition to making contributions, some pension schemes may also have an ongoing monthly or annual administration charge. This may be instead of charging for set up costs, but some schemes may also ask for a mixture of ongoing charges and a one-off set up cost.
This varies by scheme provider and you should check this when your client is choosing a scheme.
Our knowledge of the market suggests some pension schemes may have monthly fees ranging from £0-36.
While most employers don’t have any extra costs of using payroll to work out contributions and who to put into a pension scheme on an ongoing basis, your client should check this.
If your client outsources their payroll, the ongoing cost may vary depending on what tasks they have outsourced. Your client should check with their provider if this is already included in the charge they pay or if they will have to pay extra.
If your client manages their own payroll and uses payroll software that has an ongoing charge, they should check if automatic enrolment is included or if they will have to pay extra.
Our knowledge of the payroll software market suggests that monthly payroll software charges range from £0-12 per month.Go to '5. Checking records and payroll processes'
What letters are sent to my clients from TPR?
The Pensions Regulator (TPR) sends out regular letters and emails to employers to support them with their automatic enrolment duties. You may find it useful to familiarise yourself with these, to help your clients understand what to do and by when.
These letters form a series of communications which will be sent to your clients during the automatic enrolment process, helping them to understand their duties and guiding them through what to do next.
See related content
Raising your client's staff awareness about automatic enrolment
Your clients' staff will probably want to know how automatic enrolment applies to them.