Job ref: 195552
TPR grade: R&O 6 – Principal
About us
More than half the UK working population rely on The Pensions Regulator (TPR) to regulate their retirement savings. With a career at TPR, you’ll be joining an organisation that will impact on millions of lives for decades to come.
Everyone at TPR plays an important role in helping to keep more than £2 trillion of savings safe. We’re committed to bringing people into TPR who are ready to make a difference and put UK savers at the heart of what we do.
It is important to us that TPR remains a great place to work. We do all we can to help our people reach their full potential with learning, secondment, and development opportunities. We put our 900+ employees first, supporting flexible working and offer a diverse, lively, and inclusive environment. This includes our Disability Network, Family Network, LGBT+ Network (Proud), Minority Ethnic (ME) Network and Women’s Network, which offer spaces to connect.
Our new corporate strategy outlines a bold and challenging vision of how pensions regulation should evolve to keep pace with a change in the scale and nature of the industry. We are at the start of that journey. Join us to find out what part you can play.
We operate a hybrid working model, with regular attendance in our Brighton office to connect with colleagues across the business.
Role
Our Digital team is undergoing transformation turning our existing capabilities into a modern, and high-performing digital function with agility, user-centricity and innovation embedded throughout. Our vision is to be a catalyst for pensions innovation and regulatory effectiveness. Using digital, data, and technology to revolutionise pension regulation, making it more efficient, secure, transparent, and customer-centred.
As a Digital Product Owner, you will be at the forefront of innovation, driving the creation and improvement of internally and externally facing services. You will create exceptional user experiences that resonate with our audience. You’ll collaborate with Service Owners and cross-functional teams, turning ideas into reality and ensuring our digital products align with our strategic vision.
As the driving force behind our services, you’ll shape product vision, champion user-centred design, maximize value delivery through data-driven decisions, and advocate for pension savers.
Responsibilities
As Digital Product Owner, you’ll be responsible for:
- Leadership: Championing the product’s vision, ensuring it aligns with TPR’s strategic goals, envision how digital solutions can enhance the pensions industry and improve user experiences. Motivate teams by emphasizing the significance of their work – how it contributes to safeguarding trillions of pounds in retirement savings. Decision making, driven by data, that is clear, well communicated, while weighing up value against risk.
- Product roadmap ownership: Creating and maintaining a roadmap that outlines the product’s evolution. Prioritizing features, enhancements, and technical improvements based on user feedback, market trends, and business value.
- Stakeholder management: Act as a bridge between internal and external customers and multi-disciplinary teams, understanding diverse perspectives and translating them into actionable user needs. Regularly gather feedback from customers, adapting the product based on insights. Synthesize feedback into actionable improvements driving continuous enhancement.
- Promoting a user-centric approach: Advocate for users’ needs, commissioning user research, analysing data, and ensuring that the product meets their expectations. Collaborate with designers, developers, and testers to deliver user-friendly features.
- Agile working: Allocate work to the product backlog, allowing the delivery manager to focus on the flow of the Service or Product Team. Embrace an agile mindset, breaking down complex features into manageable user stories. Work closely with the development team during sprints, ensuring timely delivery and quality.
- Full lifecycle ownership – Ideation, Delivery and development: Identify Problems, shape Design and Prioritise features based on their impact on TPR’s mission and the pensions industry. Consider not only technical feasibility but also the value they bring to customers. Track and measure the defined business benefits tied to the product. Communicate progress to stakeholders.
- Prioritisation and performance: You balance short-term priorities with long-term goals. Identify gaps in the workstream and recruit key resources.
Essential and desirable criteria
- Product owner or manager experience: Demonstrable experience as a product owner, being able to define the value of a product, lead teams through the product lifecycle, anticipate problems and constraints, identify risks, and develop strategic, long-term visions and objectives.
- Technical/specialist knowledge: Familiarity with web and mobile technologies. Proficiency in using digital tools and platforms for product management and collaboration.
- Stakeholder management and communication: Ability to influence others and work with multiple stakeholders across the organization, through storytelling, varied media and strong relationships.
- Agile working: Expert ability to coach and lead teams in Agile and Lean practices, determining the right approach for the team to take and continuously evaluating it.
- User focus: Demonstrable experience in meeting the needs of users across a variety of channels and giving direction on which tools and methods to use.
- Innovation Mindset: Curiosity, adaptability, and a drive for continuous improvement.
Person specification
- Proactive and flexible.
- Negotiating skills.
- Problem solving and analytical skills.
- Communication skills at all levels.
- Attention to detail and accuracy.
- Leadership skills.
Salary and benefits
As well as a salary between £56,498 and £72,193, we offer:
- Civil Service Pension arrangements, which are recognised as some of the best in the pensions world
- discretionary bonus arrangements
- access to performance related pay progression
- 25 days annual leave provision
- flexible working arrangements
- development opportunities
- enhanced parental leave arrangements
- a free employee assistance programme
- an excellent office location in Brighton
How to apply
To apply please email recruitmentteam@tpr.gov.uk quoting role reference number 195552 along with:
- a covering letter with details of how your skills and experience meet the role requirements
- a copy of your CV
- details of your notice period
Current employees in their first 12 months of employment who want to apply for this vacancy should first contact their line manager to discuss their application.
We are an inclusive employer and offer equal opportunities regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
As a Disability Confident employer, we’re committed to the recruitment, employment, retention and development of people with disabilities and to improving their employment opportunities. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
Applications will be considered on a part time and job share basis.
In accordance with Home Office guidance, the successful candidate will be required to provide their right to work in the UK before they start employment. Unfortunately, TPR is not able to offer sponsorship at the time. TPR is a UK-based organisation with a working location in Brighton, candidates must live in the UK to be employed by us.
TPR is an arm’s length government body and part of the public service.
Any offer of employment will be subject to the receipt of satisfactory background screening checks and criminal record checks (BPSS).
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please email recruitmentteam@tpr.gov.uk.