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Executive Assistant to Chief Operating Officer

Reporting to:
Chief Operating Officer
Team:
Operations
Contract type:
Permanent
Salary:
Starting from £41,383 per annum dependent on skills and experience, plus excellent benefits package.
Location:
Brighton/hybrid (6 days per month in the office)
Closing date:
Sunday 14 July 2024

Job ref: 195081

TPR grade: R&O 8 - Specialist

About us

More than half the UK working population rely on The Pensions Regulator (TPR) to regulate their retirement savings. With a career at TPR, you’ll be joining an organisation that will impact on millions of lives for decades to come.

Everyone at TPR plays an important role in helping to keep more than £2 trillion of savings safe. We’re committed to bringing people into TPR who are ready to make a difference and put UK savers at the heart of what we do.

It is important to us that TPR remains a great place to work. We do all we can to help our people reach their full potential with learning, secondment, and development opportunities. We put our 900+ employees first, supporting flexible working and offer a diverse, lively, and inclusive environment. This includes our Disability Network, Family Network, LGBT+ Network (Proud), Minority Ethnic (ME) Network and Women’s Network, which offer spaces to connect.

Our new corporate strategy outlines a bold and challenging vision of how pensions regulation should evolve to keep pace with a change in the scale and nature of the industry. We are at the start of that journey. Join us to find out what part you can play.

We operate a hybrid working model, with regular attendance in our Brighton office to connect with colleagues across the business.

Role

We’re looking for an Executive Assistant to join the team to provide executive level support to our Chief Executive Officer (COO).

This role allows you to gain an insight into the decisions and entails working both independently and autonomously to provide proactive experienced administrative support and service to the COO, ensuring effective management of their time, and they are fully prepared for their various activities.

Serving as the main point of contact for internal and external stakeholders, you'll handle queries, correspondence, and deadlines, while identifying appropriate resources. Building and maintaining positive relationships internally and externally, you'll handle sensitive information professionally to support the delivery of our strategic aims. Additionally, you'll assist in project management, gather crucial data for decision-making, coordinate executive-level meetings, and collaborate with the Exec and CEO office team to support organisational strategies and objectives.

Responsibilities

  • Administrative Support: Provide high-level administrative support, including: Managing calendars, scheduling appointments, and organising meetings. Prepare and review documents, reports, and presentations, ensuring accuracy and professionalism.
  • Communication Management: Serve as the primary point of contact for internal and external collaborators, representing the COO and maintaining a positive and efficient flow of communication. Manage email correspondence, screen phone calls, and handle inquiries on behalf of the COO, mainly acting independently.
  • Information Management: Proactively gather and compile relevant information and data to assist the COO in decision-making and planning. Ensure information is organised, easily accessible, and kept confidential when necessary.
  • Meeting Coordination: Plan, schedule, and coordinate executive-level meetings and events. Prepare meeting agendas, collect and distribute relevant materials and follow up on action items to deadlines as required. Take accurate meeting minutes and disseminate them in a timely manner.
  • Relationship Management: Cultivate and maintain positive relationships with key partners, including Exco members, internal staff and external stakeholders. Coordinate meetings, conduct research, and prepare briefing materials to support effective interactions.
  • Project Support: Assist the COO and Senior Leadership Team leading and prioritising various projects and initiatives. Collaborate with cross-functional teams, track project achievements, and ensure timely completion of tasks. Prepare project status reports and updates as required.
  • Confidentiality and Discretion: Handle sensitive and confidential information with utmost professionalism and always maintain strict confidentiality.
  • Support coordination with CEO office, including involvement in corporate business planning activities.
  • Will potentially provide support to the wider group of Directors as needed, including holiday support to the PA to the Director.

Essential and desirable criteria

Essential

  • Extensive executive support experience with exceptional organisational skills, including diary and time management and prioritisation.
  • A demonstrable proactive, and self-initiating approach, capable of foreseeing ED requirements.
  • Evidence of being proficient in precise written and verbal communication, including minute-taking, composing sophisticated responses, and crafting briefing documents.
  • Validated ability to expertly convey information to stakeholders at all levels while maintaining confidentiality and professionalism.
  • Successful track record of running small projects from high-level briefs, quickly absorbing, and acting on intricate information.

Desirable

  • Demonstrable experience in setting and tracking priorities, goals, objectives and timescales.
  • Successful experience of meeting and presenting to senior stakeholders.

Person specification

  • Proactive and flexible.
  • Ability to prioritise and use initiative.
  • Calm under pressure.
  • Problem solving and analytical skills.
  • Communication skills at all levels.
  • Attention to detail and accuracy.

Salary and benefits

As well as a salary starting from £41,383, we offer:

  • Civil Service Pension arrangements, which are recognised as some of the best in the pensions world
  • discretionary bonus arrangements
  • access to performance related pay progression
  • 25 days annual leave provision
  • flexible working arrangements
  • development opportunities
  • enhanced parental leave arrangements
  • a free employee assistance programme
  • an excellent office location in Brighton

How to apply

To apply please email recruitmentteam@tpr.gov.uk quoting role reference number 195081 along with:

  • a covering letter with details of how your skills and experience meet the role requirements
  • a copy of your CV
  • details of your notice period

Current employees in their first 12 months of employment who want to apply for this vacancy should first contact their line manager to discuss their application.

We are an inclusive employer and offer equal opportunities regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

As a Disability Confident employer, we’re committed to the recruitment, employment, retention and development of people with disabilities and to improving their employment opportunities. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

Applications will be considered on a part time and job share basis. If you want your application to be considered as part of a job share, please apply with the hours you are available to work.

Please be aware, as we are transitioning into a hybrid working model, we are currently holding interviews through Microsoft Teams.

In accordance with Home Office guidance, the successful candidate will be required to provide their right to work in the UK before they start employment. Unfortunately, TPR is not able to offer sponsorship at the time. TPR is a UK-based organisation with a working location in Brighton, candidates must live in the UK to be employed by us.

The Pensions Regulator is an arm’s length government body and part of the public service.

Any offer of employment will be subject to the receipt of satisfactory background screening checks and criminal record checks (BPSS).

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please email recruitmentteam@tpr.gov.uk.