Job ref: 188866
TPR grade: Grade 9 - Lead Associate
About us
More than half the UK working population rely on The Pensions Regulator (TPR) to regulate their retirement savings. With a career at TPR, you’ll be joining an organisation that will impact on millions of lives for decades to come.
Everyone at TPR plays an important role in helping to keep more than £2trn of savings safe. We’re committed to bringing people into TPR who are ready to make a difference and put UK savers at the heart of what we do.
It is important to us that TPR remains a great place to work. We do all we can to help our people reach their full potential with learning, secondment, and development opportunities. We put our 900+ employees first, supporting flexible working and offer a diverse, lively, and inclusive environment. This includes our Disability Network, Family Network, LGBT+ Network (Proud), Minority Ethnic (ME) Network and Women’s Network, which offer spaces to connect.
Our new corporate strategy outlines a bold and challenging vision of how pensions regulation should evolve to keep pace with a change in the scale and nature of the industry. We are at the start of that journey. Join us to find out what part you can play.
We operate a hybrid working model, with regular attendance in our Brighton office to connect with colleagues across the business.
Role
We’re looking for a Knowledge Management Lead to build and maintain a comprehensive support service to the Regulatory Compliance Directorate, ensuring the right knowledge is available to the right people and avoiding the need to rediscover knowledge.
Responsibilities
You will:
- capture and share knowledge across Regulatory Compliance to establish a culture of learning and facilitate the delivery of high-quality regulatory interventions and successful outcomes
- understand what we know
- get what we know stored onto a common platform - Sense
- make what we store on Sense consistent, available and user friendly
- drive people towards the content
- embed the content in processes, procedures, products, and systems
- co-ordinate drafting standardised communications and templates re approaches to situations (for example, preparing various types of warning notices)
- identify knowledge gaps and learning needs
- feed learning needs into Regulatory Compliance SLT, the KM and Professional Development work stream and the HR L&D process
- draft and facilitate technical content for operational procedure and processes
Essential and desirable criteria
- Proven experience of delivering a knowledge management strategy, procedures, and processes.
- Track record of delivering tangible improvements, embedding best practice, and achieving measurable business benefits through delivery of operational policy, procedures and processes.
- Evidence of using ideas, insights and lessons learnt within and between programmes and projects to improve performance and/or delivery.
- Experience in concepts, methodology and success measurement for lessons learnt.
- Proven experience of operating and influencing across a matrix organisational structure.
- Experience of driving changes to culture and behaviour.
Person specification
- Proactive and flexible.
- Problem solving and analytical skills.
- Communication skills at all levels.
- Attention to detail and accuracy.
- Personable and a team player.
Salary and benefits
As well as a salary starting from £35,598, we offer:
- Civil Service Pension arrangements, which are recognised as some of the best in the pensions world
- discretionary bonus arrangements
- access to performance related pay progression
- 25 days annual leave provision
- flexible working arrangements
- development opportunities
- enhanced parental leave arrangements
- a free employee assistance programme
- an excellent office location in Brighton
How to apply
To apply please email recruitmentteam@tpr.gov.uk quoting role reference number 188866 along with:
- a covering letter with details of how your skills and experience meet the role requirements
- a copy of your CV
- details of your notice period
Current employees in their first 12 months of employment who want to apply for this vacancy should first contact their line manager to discuss their application.
We are an inclusive employer and offer equal opportunities regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
As a Disability Confident employer, we’re committed to the recruitment, employment, retention and development of people with disabilities and to improving their employment opportunities. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
Applications will be considered on a part time and job share basis. If you want your application to be considered as part of a job share, please apply with the hours you are available to work.
In accordance with Home Office guidance, the successful candidate will be required to provide their right to work in the UK before they start employment. Unfortunately, TPR is not able to offer sponsorship at the time. TPR is a UK-based organisation with a working location in Brighton, candidates must live in the UK to be employed by us.
The Pensions Regulator is an arm’s length government body and part of the public service.
Any offer of employment will be subject to the receipt of satisfactory background screening checks and criminal record checks (BPSS).
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please email recruitmentteam@tpr.gov.uk.