Job ref: 208631
TPR grade: R&O 13 - Administrator
About us
More than half the UK working population rely on The Pensions Regulator (TPR) to regulate their retirement savings. With a career at TPR, you’ll be joining an organisation that will impact on millions of lives for decades to come.
Everyone at TPR plays an important role in helping to keep more than £2 trillion of savings safe. We’re committed to bringing people into TPR who are ready to make a difference and put UK savers at the heart of what we do.
It is important to us that TPR remains a great place to work. We do all we can to help our people reach their full potential with learning, secondment, and development opportunities. We put our 900+ employees first, supporting flexible working and offer a diverse, lively, and inclusive environment. This includes our Disability Network, Family Network, LGBT+ Network (Proud), Minority Ethnic (ME) Network and Women’s Network, which offer spaces to connect.
Our new corporate strategy outlines a bold and challenging vision of how pensions regulation should evolve to keep pace with a change in the scale and nature of the industry. We are at the start of that journey. Join us to find out what part you can play.
We operate a hybrid working model, with regular attendance in our Brighton office to connect with colleagues across the business.
Role
Are you passionate about making a difference and eager to be part of a dynamic team? Our People team is dedicated to supporting TPR in achieving its ambitious goals by maximising employer and employee value. By establishing strong foundations and improving service delivery, talent recruitment, and People policies, we ensure our team is well-equipped to support the organisation. The Recruitment team manages all recruitment activity across TPR, and we invite you to join us in shaping the future of TPR. Together, we can create a dynamic and inclusive workplace where everyone can thrive.
We’re looking for a personable and proactive Recruitment Administrator who loves working in a team environment while having clear tasks and responsibilities. In this role, you will cover a variety of administrative tasks throughout the recruitment journey, including processing new applications, answering candidate queries, advertising and marketing vacancies, organising interviews, and processing offers of employment. You will also be actively involved in recruitment and talent projects, workshops, webinars, and take full advantage of training and development opportunities.
Responsibilities
- Deliver highly accurate and well-presented recruitment administration duties.
- Respond promptly and professionally to all internal and external customer and candidate queries, ensuring service levels are maintained.
- Provide recruitment administration support across all processes, collaborating with Recruitment Campaign Partners, the People team, and other teams and directorates as needed.
- Handle and process sensitive information confidentially.
- Deliver excellent customer and candidate service while managing high volumes of administrative work in a fast-paced environment, handling conflicting priorities and multiple stakeholders.
Essential criteria
- Knowledge of recruitment processes and best practice, gained from either working directly within recruitment or supporting recruitment and resourcing activities.
- Experience of working in a process driven environment to a high standard of accuracy and attention to detail, processing large amounts documents and data.
- Background in administration and customer service, with the proven ability to prioritise your work effectively.
- Excellent communication skills both written and verbal.
- Highly proficient in Microsoft office packages, particularly Outlook and Word.
- Experience of dealing sensitively and appropriately with confidential information.
- Ability to work in a fast-paced environment while maintaining accuracy.
- A supportive, proactive and solutions orientated approach.
Salary and benefits
As well as a salary between £22,830 and £26,000, we offer:
- Civil Service Pension arrangements, which are recognised as some of the best in the pensions world
- discretionary bonus arrangements
- access to performance related pay progression
- 25 days annual leave provision
- flexible working arrangements
- development opportunities
- enhanced parental leave arrangements
- a free employee assistance programme
- an excellent office location in Brighton
How to apply
To apply please email recruitmentteam@tpr.gov.uk quoting role reference number 208631 along with:
- a covering letter with details of how your skills and experience meet the role requirements
- a copy of your CV
- details of your notice period
Current employees in their first 12 months of employment who want to apply for this vacancy should first contact their line manager to discuss their application.
We are an inclusive employer and offer equal opportunities regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
As a Disability Confident employer, we’re committed to the recruitment, employment, retention and development of people with disabilities and to improving their employment opportunities. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
Applications will be considered on a part time and job share basis. If you want your application to be considered as part of a job share, please apply with the hours you are available to work.
In accordance with Home Office guidance, the successful candidate will be required to provide their right to work in the UK before they start employment. Unfortunately, TPR is not able to offer sponsorship at the time. TPR is a UK-based organisation with a working location in Brighton, candidates must live in the UK to be employed by us.
TPR is an arm’s length government body and part of the public service.
Any offer of employment will be subject to the receipt of satisfactory background screening checks and criminal record checks (BPSS).
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please email recruitmentteam@tpr.gov.uk.