Job ref: 215481
TPR grade: R&O Grade 7
About us
More than half the UK working population rely on The Pensions Regulator (TPR) to regulate their retirement savings. With a career at TPR, you’ll be joining an organisation that will impact on millions of lives for decades to come.
Everyone at TPR plays an important role in helping to keep more than £2 trillion of savings safe. We’re committed to bringing people into TPR who are ready to make a difference and put UK savers at the heart of what we do.
It is important to us that TPR remains a great place to work. We do all we can to help our people reach their full potential with learning, secondment, and development opportunities. We put our 900+ employees first, supporting flexible working and offer a diverse, lively, and inclusive environment. This includes our Disability Network, Family Network, LGBT+ Network (Proud), Minority Ethnic (ME) Network and Women’s Network, which offer spaces to connect.
Our new corporate strategy outlines a bold and challenging vision of how pensions regulation should evolve to keep pace with a change in the scale and nature of the industry. We are at the start of that journey. Join us to find out what part you can play.
We operate a hybrid working model, with regular attendance in our Brighton office to connect with colleagues across the business.
Role
We are looking for someone with proven experience in pension scheme administration and member services with a deep understanding of the regulatory landscape.
You will be a strategic thinker with strong analytical and problem-solving abilities working closely with the Principals.
Your role will involve engaging with key stakeholders and contributing to the development of our regulatory / supervisory strategy to inform the direction of this workstream.
This will include development of risk frameworks, sharing industry insights, developing a suite of training products, developing external communications and collaborating where appropriate with the market.
You will be responsible for ensuring the continuous development and efficient delivery of our oversight of, and engagement with this market. The primary focus will be on governance and compliance, driving improvements, and leading a program of training.
You will be expected to:
- support members of the Multi-Disciplinary Team (MDT) in the delivery of our engagement with scheme administration and broader pensions industry oversight to support TPR achieving outcomes in line with its objectives
- be a visible role model within the MDT and provide support to the principals on strategy, and operational matters
- ensure effective communication and knowledge sharing between respective groups across TPR
Responsibilities
Leadership
- Responsible for managing your own day-to-day activities including prioritisation, escalation, modelling output and collaboration with other teams.
- Responsible for leading on or assisting the Principals in providing and overseeing strategic, modelling, and operational oversight of pension scheme administrators.
- Responsible for representing the team at relevant management meetings and panels.
- Responsible for sharing knowledge, best practice, risks (operational or otherwise) with the team.
- Responsible for supporting the Principals by interacting and engaging across to TPR to ensure alignment of activities to support delivery of corporate objectives.
Professional advice, stakeholder engagement and insight
- Responsible for development and implementation of products and procedures to enhance our oversight of Administrators and operational efficiency.
- Accountable for using their professional judgement and providing clear conclusions.
- Accountable for providing input, advice, and recommendations for TPR policy development, strategy (including KPIs) and publications.
Other responsibilities
- Playing a key role in training on administration and pension scheme member services issues as well as technical and general pension issues.
- Collective responsibility across the team for developing internal guidelines and house views on certain assumptions and methodologies used within the pensions administration industry.
Essential and desirable criteria
- Specialist / professional knowledge and leadership experience in all aspects of pension scheme administration and member services.
- Project managing, taking accountability, and overseeing delivery key regulatory workstreams/projects.
- Excellent communication skills and demonstrable stakeholder engagement skills.
- Commitment to TPR’s values and a professional approach to work.
Person specification
- Can do approach.
- Ability to prioritise and use initiative.
- Problem solving and analytical skills.
- Communication skills at all levels.
- Stakeholder management / engagement skills.
- Leadership skills.
Salary and benefits
As well as a salary starting from £48,425 we offer:
- Civil Service Pension arrangements, which are recognised as some of the best in the pensions world
- discretionary bonus arrangements
- access to performance related pay progression
- 25 days annual leave provision
- flexible working arrangements
- development opportunities
- enhanced parental leave arrangements
- a free employee assistance programme
- an excellent office location in Brighton
How to apply
To apply please email recruitmentteam@tpr.gov.uk quoting role reference number 215481 along with:
- a covering letter with details of how your skills and experience meet the role requirements
- a copy of your CV
- details of your notice period
Current TPR employees in their first 12 months of employment who want to apply for this vacancy should first contact their line manager to discuss their application.
We are an inclusive employer and offer equal opportunities regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, and sexual orientation.
As a Disability Confident employer, we’re committed to the recruitment, employment, retention, and development of people with disabilities, and to improving their employment opportunities. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
Applications will be considered on a part time and job share basis.
In accordance with Home Office guidance, the successful candidate will be required to provide their right to work in the UK before they start employment. Unfortunately, TPR is not able to offer sponsorship at the time. TPR is a UK-based organisation with a working location in Brighton, candidates must live in the UK to be employed by us.
TPR is an arm’s length government body and part of the public service.
Any offer of employment will be subject to the receipt of satisfactory background screening checks and criminal record checks (BPSS).
Whilst it is our aim to respond to all applicants, if you have not heard from us within 21 days of the advert closing, please assume you have been unsuccessful on this occasion. Specific feedback will only be provided if you have attended an interview or assessment.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please email recruitmentteam@tpr.gov.uk.